Announcing the New Support Site!
For many years, this blog has functioned as our living and breathing support documentation site- with each new feature we roll out, we’ve always done a blog post with a quick tutorial on how to configure things and get started. However, because of our constant development and improvements, at times valuable information gets buried in the stacks. Not ideal.
To help solve this, we built a new solution – a comprehensive, consolidated site designed to do one thing only: make it easy to find and access information about everything QuickSchools & Apps.
So, without further ado, we’re unveiling the new Support Site….
support.quickschools.com
Go check it out! In addition, you can find a link to it located in your account:
Now, here are some tips on using this new platform …
Advanced Student Filtering
We’ve introduced a number of improvements for filtering (searching) for students in the Students module. Currently, we have the following search options:
- Search for Active and Deactivated (deleted, left/graduated, expelled) Students
- Locked/Remembered Search
and now, we also have…
- Search for Students by Custom Report – If you use the Report Creator app, you can build a Custom Report and filter for students on this report.
Here’s a screenshot of the expanded student filtering options in the Students module (screen):
Also, some modules (screens) have different access to the different types of advanced filtering. Here’s a breakdown of filtering options by module:
| Active and Unenrolled Students Search | Locked/Saved Search | Search by Custom Report |
|---|---|---|
| Students | Students | Students |
| Transcripts | Transcripts | Transcripts |
| Report Cards | Report Cards | |
| Teachers | ||
| Discipline |
Of course, please feel free to try out some of these out. And if you have any questions at all, just let us know – we’d love to help out.
2015 Year in Review
2015 has come to a close, and what a memorable year it has been. We appreciate all the feedback and support that you’ve provided us this past year, to help us evolve QuickSchools into what it has become today. And we’ll continue to make improvements with your help.
Here are some highlights on a few improvements made this year:
Students Module
Mass Parent Messaging
- We’ve transition Email Messaging to Mail Gun, with proper sent statuses (like Delivered, Sent or Bounced).
- Now supports messages by subject / course
- New Caller ID feature
Private Messaging
Gradebook
- You can hide specific subject Gradebooks from the student record
- Copy Gradebook
- Export / Print Gradebook
- Mass Print Gradebook Progress Reports
- D’s and F’s (and Missing Assignments) Report
- Gradebook Auto-Fill
Live Chat Closed for Christmas and New Year
The Live Chat Support will be closed starting 2 pm EST on Thursday Dec 24, 2015, and will resume as normal on Saturday Dec 26 at 8 am EST.
Offline Christmas 2015
Likewise, Live Chat Support will also be closed for the New Year starting 6 pm EST on Thursday Dec 31, 2015, and will resume as normal on Saturday Jan 2 at 8 am EST.
Happy Holidays!
New Report: Fee Tracking Transactions by Category & Primary Payer
We’ve recently released a new report for Fee Tracking. It’s available to all users with access to fee tracking reports and is great for when your school uses both Category-based Fee Tracking and Family Billing.
If you’d like to find this report, you can do so by going to the Reports module and searching “Fee”. The new report will appear with your other fee tracking reports, and will look like the highlighted report below:
Discipline Reporting with Custom Fields
We’ve had a few requests about reporting on disciplinary incident custom field data, so we went ahead and built a new report that includes this information. Here’s what the report looks like in the listing:
Fee Tracking Reports for Allocations
We recently introduced a new report that shows Payment Allocations (which incidentally has been renamed per screenshot below). We’ve created a similar report in QuickSchools that shows how Charges/Invoices have been allocated. Again, searching for the word “Allocations” in the Reports module, which should yield the following results:
Fees Tracking Allocations Report
If you find these reports useful, don’t forget to Star them as your favorites. Additionally, we’ve also added 2 new options filter by in the “Fee Tracking Transactions” Report: Read more…
