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25 MB File Size Limit for Uploads

April 22, 2020

The file size limit for attachments in Quickschools has been set uniformly to 25 MB as part of our latest improvements released April 13 2020. The 25 MB limit is in line with the current industry standard used specially by mailing services such as Gmail, Mailgun and Sendgrid whose services we use for our mailing servers.

In today’s climate, as more and more schools employ online tools to provide learning materials online, there is more demand for larger files to be shared with students. And schools may find themselves in situations where files are simply too large to be attached to an email, or uploaded into QuickSchools.

In such situations, we recommend using a file hosting / storing service that gives you the ability to generate shareable links. These links can then be shared in place of the large files, in an email, homework/assignment or class discussion.

Among the file hosting and storing services available online, the easiest and most commonly used are Dropbox and Google Drive. For instructions on how to create a public link using the aforementioned programs please visit the links below:

Share Files – Google Drive
Share Folders – Google Drive
Shareable Link – Dropbox

If you have any questions or concerns, please contact our support staff via email or chat.

One Form Per Child (OFPC)

April 21, 2020

One Form Per Child (OFPC) is a setting within the Online Forms app in QuickSchools that allows you to designate one student per submission:

One Form Per Child (OFPC) setting for Online Forms

With this setting enabled, parents who log into the Parent Portal will see separate forms for each child that the parent has access to:

Online Forms on the Parent Portal

Ordinarily, when parents have to fill separate forms for each student, it creates extra work. But if forms are configured with mapped fields, the forms will be pre-filled with data from the student record. So this actually simplifies the submission process for parents.

Read more…

Online Payment Refunds via Stripe

April 20, 2020

Quickschools has made it easier for parents and students to pay for their school fees from their portal accounts using the Online Payments feature via integration with Stripe. In some cases, after parents have paid via credit card, the school may need to refund these fees for reasons like duplicate, overpayment, etc. To refund, follow the instructions below:

On your Quickschools account, go to Fee Tracking > Online Payments.

50-succeeded.pngOnline Payments tab

Open the payment transaction to be refunded and copy the Stripe Payment ID.


Stripe Payment ID

Open a new tab on your browser, go to the Stripe website and log in to your school’s account:

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Online Forms Importer

April 17, 2020

We have a new importer available in Quickschools, this time for the Online Forms app. The importer allows you to create new submissions within a form packet. You can then manage each submission as you normally would. The importer is currently in private beta, so you’ll have to request it via chat or email. Here’s how it works:

A new “Import” button is made available for all form packets:

The mapping process is the same across all of our importers. Just map the fields from your excel file to those in your form. To make things easier, the drop down will show the form name first just in case you have similarly named fields in other forms.

Read more…

Doing my own Back-Ups

April 16, 2020

As part of our service to schools, QuickSchools backs up your data regularly in multiple ways, in order to protect against unforeseen circumstances. This includes: 

  • Real-Time database replication to a separate server instance
  • Daily Database Back-ups, where files are secured to a separate physical location (within the AWS infrastructure)
  • Incremental database back-ups, also secured to a separate physical location (within the AWS infrastructure)

These backups are used solely by QuickSchools, in order to protect against unforeseen circumstances like hardware failure, and disruptions to data facilities. Details for these processes will be discussed in more detail in a separate article.

But if you’re looking to perform your own back ups, for your own peace of mind, or for transferring data to another system, there are a few options which we’ll discuss here. Summary of available methods include:

  • Export Data via Report
  • Download Generated Files (i.e. Report Cards, Transcript, Gradebook PDF, etc)
  • Data from Apps (eg. Online Forms App, Master Scheduler App, etc)
  • Advanced (XML) Back-Up

Export Data via Report

The primary method for backing up your data is simply to download them via the related reports. Data can be downloaded in CSV or Excel format. Just go to “Reports” > “Summary Reports”, and click the “Excel” button for any of the reports:

Export Data to Excel from Summary Reports

You will be prompted to select filters for the report. You can then store the downloaded file locally on your machine.

Download Generated Files

You also have the option of bulk downloading files that are generated by QuickSchools. It’s important to note that these files are not stored in QuickSchools as files, but are rather generated in real-time based on the latest data needed for the file.

For example, you can bulk download report cards for a particular session, using the “Download” function on top left corner of the table listing:

Read more…

Collecting Data via Online Forms

April 15, 2020

We’ve made several improvements to the Online Forms app in recent months. In this article, we wanted to highlight the different ways you can give parents (or students) access to online forms in QuickSchools, in order to submit data that you’re collecting for the schools.

The methods to be discussed are as follows:

  • Portal Access (recommended for existing parents/students)
  • Public URL
    • Non-authenticated users
    • Inviting Applicants
  • HTML code snippet (i.e. Embed Code)

The access configuration elements are located near the top of the screen, right below the “Instructions” field:

Configuring Access to Online Forms

Don’t forget that the Online Form Packet needs to be “Published” in order for access to be enabled. Once published, you should see a green check mark on the top of the screen, with a button to “Unpublish”:

Read more…

New Release – April 13, 2020

April 13, 2020

Here are the latest improvements in QuickSchools:

Fee Tracking / Online Payments Improvements:

  • Ability to Search for Online Payments
  • Update Transaction Fees when issuing Refunds via Stripe
  • Configure Sender Email address when Bulk Email Statement (See Below)
  • Send Email from Template (Details coming soon)

Other Featured Improvements

  • Online Forms Submission Importer – Private Beta (Details here)
  • Limit File Upload size to 25 MB
  • Display warning when upload takes too long
  • Gradebook ToolTip displays how formula is calculated (See Below)
  • Auto-LogOff based on Inactivity (See Below)

General Bug Fixes / Improvements

  • Notification for Class Discussion scrolls the browser to the latest comment.
  • Improve Automatic enrolment of students into subjects based on homeroom
  • Improve concurrent access to Report Card Print In Order
  • Improve Master Schedule PDF support for Alternate Bell Schedules
  • Migrate to Next Semester now supports Semester Activation
  • Limit access to print report cards for regular teachers
  • Fix for Standard-Based Gradebook, where Standard does not have any Assessments
  • Fix Archival of old Homework attachments
  • Fix duplicate Announcements for new schools
  • General Improvements to Google Classroom Integration
  • Cosmetic improvements to Tracking Changes by Parents
  • Cosmetic improvements when emailing Report Cards to parents/students.

Sender Info when Emailing Statements

When using the “Email Latest Statement” feature, you can now specify the Send Name and Email:

Specify Sender Name and Email with Bulk Email Latest Statement

This feature will allow recipients to reply directly to your specified email address with questions about billing. 

Gradebook Tooltip

Due to popular demand, we’ve added a tooltip to the Gradebook formulas, which will display a summary breakdown of scores based on categories selected in the formula. In the example below, the formula contains 2 weight factors, one of which contains 2 categories:

Read more…