Updated Operating Hours during the 2022 Holiday Season

We wish to announce that our customer support hours will be reduced during the holiday period.

Starting Saturday Dec 17th, our support service (i.e. Live Chat, phone support) will only be available from 08:00 AM to 08:00 PM US Eastern Standard Time (EST). We’ll be fully offline starting at 4 pm EST on Saturday Dec 24th in observance of Christmas. We’ll resume with limited service on Monday Dec 26th at 8am EST.

In addition, our support service will be offline again starting at 4 pm EST on Saturday Dec 31st in observance of New Year. Our regular support hours (24-hr Monday-Friday and 8am to midnight EST Saturday-Sunday) will resume on Sunday Jan 2nd.

Dates

December 17 – 23

December 24

December 25 (Christmas Day)

December 26-30

December 31

January 1 (New Year)

Operating Hours (EST)

8:00 AM – 8:00 PM

8:00 AM – 4:00 PM

OFFLINE

8:00 AM – 8:00 PM

8:00 AM – 4:00 PM

OFFLINE

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Free Lunches via Lunch Ordering

This article describes how schools can setup Free Lunch Orders through our new Lunch Ordering App (with Shopping Cart). This may come in handy when certain cases require this, such as when prospective students visit the school and want to try out the Cafeteria.

A summary of the steps are as follows:

  • Create a Dummy Student and Parent Account
  • Invite Parent via Parent portal
  • Add Credits for the Parent’s Lunch Ordering
  • Order lunches through the Parent Portal

Setup Dummy Student and Parent Accounts

You will need to setup a dummy account for a student and parent. If you want to have separate lunch orders per Grade Level/Homeroom, a dummy student account would need to be created for each grade level. However, all students can still be linked to a single Parent Account.

In order for the student to be excluded from the Attendance Roster (if Homeroom Attendance), set the Enrollment Date to a future date.

If you would be having more than one dummy student (one per grade), link the students as Siblings in order to access them all in a single Parent Portal.

Invite the Parent to the Parent Portal

Invite the dummy parent account by going to the Parent Portal > Invite tab > Click on the Invite button for the dummy parent.

Add Credits

Without a valid credit card, parents can only submit orders using Credits. You will need to add sufficient credits to the parent account, so as to complete lunch orders as necessary.

COMING SOON

At this time, credits can only be added by QuickSchools Support Staff. The ability for the School Admin to add credits to users will be available soon.

Order Lunch for Students

Once credits have been added for the Parent, you can order lunch via the Parent Portal and checkout using the credits.

The lunch orders can then be viewed through either the Lunch Ordering > Order Fulfillment tab, or our Lunch Ordering Reports.

To know more about ordering lunches in the Parent Portal, please feel free to check our Ordering Lunch Online (For Parents) Guide.

If you have any questions or concerns regarding setting up Free Lunches, feel free to chat in, or send us an email at support@quickschools.com. Feel free to provide any suggestions or feedback as well.

Thank you for Attending our Transcripts Webinar!

We’d like to thank everyone who attended our Transcripts webinar. We hope you enjoyed the presentation, and gained some useful information.

A follow-up email has been sent to all registrants. Please take the time to complete the attached survey, and submit it back to us. We welcome all feedback. We look forward to finding ways to improve future webinars.

For those who’d like to know more about our Transcripts module, feel free to reach out to us via our Live Chat Support or email us directly at support@quickschools.com.

We also curated the most relevant information on our Transcripts module from our Help Center and Blog. Follow this link to go to the Roundup: All About Transcripts post.

Our October webinar will be our last webinar for 2022. It has been a pleasure hosting the webinar series for the QuickSchools community. We love sharing our best practices to make sure that our community can fully leverage what QuickSchools has to offer.

Our webinar series will resume again in January 2023. In the meantime, let us know if you have suggestions for future topics by contacting our support team. Thank you again, and have a great rest of the year!

Roundup: All About Transcripts

QuickSchools provides school administrators with a flexible transcript module, allowing schools to produce professional-looking transcripts.

You can easily create transcripts by using one of the templates available from our comprehensive library. Or, you can choose to design your own transcript and fully customize it to fit your school branding.

We curated the following articles to help you learn more about our transcript module:

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Thank You for Making our Report Cards Webinar a Success!

To all attendees, we appreciate your participation in our September webinar. We hope that you enjoyed yourselves and found our presentation informative.

As per usual, we sent a follow-up email (with a feedback survey) to all participants. We hope that you’d take the time to complete and submit the survey back to us. We’ll do our best to incorporate your feedback and suggestions in future webinars.

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