QuickSchools is designed to be an intuitive, user-friendly Student Information System (SIS). However, we know that every school has unique needs when it comes to training and support. Whether you’re a new user exploring the platform or an experienced administrator looking to optimize your workflows, this guide compiles all the resources you need to master QuickSchools effectively.
Getting Started: Onboarding and Basic Training
Transitioning to a new Student Information System can feel daunting, but QuickSchools makes the process as seamless as possible.
Self-Paced Onboarding for Small Schools
For smaller schools or institutions just starting out, onboarding is quick and intuitive. You can:
- Add students, teachers, and subjects right away!
- Use pre-configured templates to set up your system within minutes.
- Access guides and resources in the Support Center for step-by-step assistance.
Pro Tip: Bookmark the Support Center for easy access to these guides anytime.
Expert-Led Onboarding Assitance for Larger Schools
For schools with complex operations or larger student populations, we recommend a structured, collaborative onboarding process. Our team works closely with schools during the onboarding process, tailoring the experience to your institution’s unique requirements. From importing data to setting up modules, we guide you every step of the way.
- Personalized Planning:
We work with your team to identify priorities and establish a timeline, ensuring clarity from day one. - Training Sessions:
- Admin Training: A focused session for 3–5 key staff members to build foundational knowledge.
- Teacher Training: Tailored sessions for faculty to familiarize themselves with features like Gradebook and Attendance.
- Weekly Progress Meetings:
Dedicated project managers work closely with your team to track implementation progress, address challenges, and ensure you’re always two steps ahead.
This hands-on approach provides clarity, structure, and support to make your QuickSchools implementation a success.
Support Blog: A Hub for Documentation and FAQs
The QuickSchools Support Blog is your centralized hub for all the resources you need to navigate and master your account. With in-depth documentation, FAQs, and practical tips, it’s designed to be your first stop for assistance.
Easy Navigation
The blog is neatly organized into sections to help you find exactly what you need.
- Apps: Learn how to utilize add-ons and third-party integrations.
- Public and Private Schools: Tailored articles for the unique needs of different types of institutions.
Explore these categories to discover guides on core features like:
- Report Cards
- Gradebook
- Attendance
- Parent, Student, and Teacher Portals
- Master Scheduler
- Messaging and Communication Tools
Efficient Search Bar
Save time with the powerful search feature. Simply type a keyword to locate relevant articles, or refine your search by excluding terms using a minus symbol (“-“).
Promoted Articles
Highlighting the most commonly referenced FAQs, our Promoted Articles section is a great place to start. Look for articles marked with a star (“★”) for quick access to essential information.
Live Webinars: Learn from Experts in Real Time
Our webinars are the perfect opportunity to engage with QuickSchools experts while learning in a dynamic and interactive setting.
- Scheduled Webinars: We host regular webinars on essential topics such as Gradebook setup, Report Cards, and Attendance tracking. Live Q&A sessions provide a chance to address your specific questions.
- Specialized Sessions: These focused webinars dive into advanced features or highlight new updates and improvements. Check out our webinar calendar to find upcoming sessions relevant to your role.
On-Demand Training: Learn at Your Own Pace
We understand that schedules can be unpredictable, which is why we offer flexible, self-paced training options.
- Video Tutorials: Our growing library of tutorial videos walks you through key features like scheduling, grade transfers, and customization options. These bite-sized lessons are perfect for both new users and experienced staff.
Pro Tip: Subscribe to our YouTube channel for the latest tutorial updates.
24/7 Support: Help When You Need It
QuickSchools offers comprehensive support to ensure you never feel stuck.
- Dedicated Support Team: Our email and live chat support are available 24/7, providing prompt assistance for technical issues, feature questions, or troubleshooting.
- Help Center and Knowledge Base: A searchable library of articles offers solutions for common challenges, such as resetting passwords, configuring modules, and managing reports.
Pro Tip: Chat is available at the footer of all support pages. Come ask questions! You can also use the “Contact Support” link at the top of the screen to submit a question or issue.
Tips for Success: Making the Most of Your Training Resources
- Create a Training Plan: Schedule training sessions for new staff and refresher courses for experienced users.
- Stay Updated: Regularly check for new webinars, tutorials, and feature updates to maximize your use of the platform.
Empower Your School with QuickSchools
With QuickSchools, you’re never alone. From webinars and tutorials to 24/7 support, our resources are designed to empower educators and administrators alike. Explore our Support Blog, sign up for a webinar, or reach out to us at support@quickschools.com for personalized assistance. With these resources at your fingertips, you can confidently navigate the platform, improve workflows, and empower your school community.
Master QuickSchools and transform how your school manages student information today!
