Tag: QS support

Updated Operating Hours during the 2022 Holiday Season

Tamiya Eliah M. RunasLeave a comment

We wish to announce that our customer support hours will be reduced during the holiday period.

Starting Saturday Dec 17th, our support service (i.e. Live Chat, phone support) will only be available from 08:00 AM to 08:00 PM US Eastern Standard Time (EST). We’ll be fully offline starting at 4 pm EST on Saturday Dec 24th in observance of Christmas. We’ll resume with limited service on Monday Dec 26th at 8am EST.

In addition, our support service will be offline again starting at 4 pm EST on Saturday Dec 31st in observance of New Year. Our regular support hours (24-hr Monday-Friday and 8am to midnight EST Saturday-Sunday) will resume on Sunday Jan 2nd.

Dates

December 17 – 23

December 24

December 25 (Christmas Day)

December 26-30

December 31

January 1 (New Year)

Operating Hours (EST)

8:00 AM – 8:00 PM

8:00 AM – 4:00 PM

OFFLINE

8:00 AM – 8:00 PM

8:00 AM – 4:00 PM

OFFLINE

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Limited Live Chat Service during the 2021 Holiday Season

Eruani ZainuddinLeave a comment

We wish to announce that our customer support hours will be reduced during the holiday period. 

Starting Saturday Dec 18, our Live Chat service will only be available from 8 am to 8 pm US Eastern Standard Time (EST). We’ll be fully offline starting at 4 pm EST on Friday Dec 24 in observance of Christmas. We’ll resume with limited service on Sunday Dec 26 at 8 am EST.

Likewise, our Live Chat service will be offline again starting at 4 pm EST on Friday Dec 31 in observance of New Year. Our regular support hours (24-hr Monday-Friday and 8 am to midnight EST Saturday-Sunday) will resume on Sunday Jan 2. 

If you need assistance while we’re offline, please leave us a message and we’ll get back to you as soon as possible.

The entire QuickSchools staff would like to take this opportunity to wish you a joyous holiday season – and extend our thanks for an amazing 2021.