Remember to clear the test data in your account!

Occasionally in some of the newer accounts, users will realize that there are unfamiliar names in the midst of your students’ list. You may have seen names such as Amber Phillips, Alvin de Silva, Felicity Bradshaw, etc under the Students tab.  Why is this?

Remember, when you first start your trial, the account has some test data so that you can see how the major functions of the system work.

And sometimes, as you move from testing the system during the trial to using the system properly to run your school, you may have not realized that those students are still in the list.

To clear the test data, go to the Getting Started page and just click on the checkbox, “Clear test data.”

QuickSchools help - how to clear test data from Getting Started page

Once you remove the test data and the Getting Started page, you may lose some of the Features you may have turned on during the test mode. Do not panic. 🙂 Just go back to the Features screen and turn those back on. All your data will be restored safely e.g. Gradebook, Homework, Attendance, etc.

So again, remember to clear the test data to avoid confusing users in your school… 🙂

Ugly bug.. yucks! :(

Bugs and software go together like butter on toast. There’s just no escape.

We recently encountered a cosmetically ugly bug that got introduced when Adobe upgraded their Flash software. What happens is that text in certain parts of QuickSchools now appears vertically.

We have researched this issue and have contacted Adobe to get it sorted out. Needless to say, this bug has caused a lot of irritation to many Flash users, including users of QuickSchools.

There are a few areas affected by this bug, but most notable is the Homework module, especially if you’re a parent. If you regularly update your browsers, you may have seen this bug rearing it’s ugly head.

For some schools that use the homework module extensively, we’ve put together a temporary workaround to help parents print out homework assignments for their child. We can enable a “Reports” tab for parents to access homework assignments, instead of the previously used “Homework” tab. Parents can then print the homework assignments directly from the browser, or even export it to excel.

We have since rid this bug with a temporary patch but just in case it comes out again (you’ll just never know in software!), contact us so we can turn on the Reports tab for the parents again.

This particular bug is a little annoying to say the least but rest assured, we’ll continue working with Adobe on this, and it will be exterminated! For more information on this bug, check out this link.